WE DELIVER SAME DAY TO ANY ADDRESS IN SOUTH AFRICA AND MOST CITIES IN OTHER AFRICAN COUNTRIES.

DELIVERY RULES

Same Day Deliveries
Orders must be received by 13h00 (CET) for guaranteed same day deliveries, however, same day deliveries may still be possible for orders received after 13h00.
We will let you know if we are unable to deliver your order on the same day.
We deliver daily during office hours and on Saturdays.
Orders must be received by 12h00 on a Saturday for same-day deliveries.
Some deliveries only take place in the afternoon. Please be patient.
Sunday & Public Holiday Delivery
Sunday and public holiday deliveries are also possible as some of our florists are open for business. However, if we are unable to deliver on the Sunday or Public holiday, then we will get in touch with the recipient to forward your message and make suitable delivery arrangements when we re-open shop.
Remote and/or outback areas
There is a possibility that we might have to contact the recipient to make suitable arrangements for delivery.
Please note that our florists in small or remote areaswe may need to substitute colour or cuts of flowers, especially if you order at short notice.
Nobody home at time of delivery
Should nobody be home at time of delivery, we will make contact with the recipient and make suitable delivery arrangements.
Most flowers on our catalogue are available all year round.
Some containers and cuts of flowers and colours might be unavailable at short notice,especially in smaller towns and remote areas, in which case we will substitute the best we can.In this instance the appearance of the arrangement might differ from the picture on the website.
Please note that some flowers are out of season at times or in short supply due to seasonal effects on crops (especially with regard to roses, lilies and the mixed flower arrangements) and we make up to the best of our ability to match the colour and types of flowers and shape of containers, according to availability.
Courier Orders
We courier some of our flower orders overnight to certain outlying towns. Our couriers do not drive overnight on a Saturday, Sunday or public holiday. In this instance, we might deliver your flowers a day earlier or a day later than requested.
Delivery Delays
We always do our best to deliver on time, but there could be a slight possibility that your order might be delayed due to power outages.We will always do our utmost to deliver on time.Loadshedding can affect connectivity, farmer’s indoor growing facilities, cold rooms, etc.Thank you for your understanding in this regard.
Incorrect/Missing Information
Incorrect or missing information supplied, can result in a non-delivery. In this case you will be required to pay an additional delivery fee.
Delivery delays due to payment processing
No deliveries will be made before your payment reflects in our bank account, unless you are a guaranteed account holder.This applies when you choose to do a manual deposit or EFT payment directly into our FNB bank account. For this reason, please request your bank to clear and pay the funds immediately.

WHO DO YOU NEED TO CONTACT?
(click one below)

(Order Flowers/General Requests/Delivery Status)

(Payment Confirmation/Payment Queries, etc.)

REVIEWS

Hi, I can't get onto the review page but happy to confirm the flowers were received and are lovely, thank you for your prompt service and for such a beautiful arrangement of flowers. Kind regards, B Johnston

Thank you for the magnificentarrivec. Security signified for them. Please ignore the. Previous email. They are truly beautiful.. Isaacs.

Good Day My Mom is very happy with her flowers. A lovely arrangement and colours. Delivery was at 5pm but I should imagine Greyton is the last Delivery. Thanks for your service

I just wish to thank you for great service and a beautiful display of flowers. I will use your service again , as I have many times already. Kind regards, A B

We are living in Belgium and ordered flowers for friends in SA. Everything went smoothly. Guido

Hello Mum is in Hospital. Super thank you and it looks amazing Thanks from Marietjie

Good Morning to Flora Niche. Thank you so much for the beautiful flowers that were delivered to Jean Janes on Monday. The colours and arrangement were perfect, and my Mother was delighted with her bouquet. I’ll be sure to bookmark your website for future flower arrangements. With my thanks and kindest regards, Stephen Janes.

Thankyou for doing our order. We were very happy. They are absolutely beautiful. Margie Harris

I could not get into the comments section, my sister absolutely loved the flowers and the balloon for her 60th birthday. She sent me a photo, thank you, the arrangement was truly stunning. You can use this review on your website. Regards Catharina.

Dear Kariemah and Liane, I am writing this letter as a humble note of appreciation for the outstanding customer service. With my grandmothers 85th birthday approaching and having a heart failure a few days before her birthday I thought it best to send her a bouquet of pink flowers to make up for not been there to celebrate her special day. In all anticipation I was waiting for the call to say thank you for the flowers but without any hope the day passed and I had to call and just wish her happy birthday without flowers...Calling Liane she got on the case and said that the flowers will be delivered on Tuesday. So as a precaution I called Tuesday to confirm that the flowers will be delivered and in all excitement I was waiting for the text message only to find out that again no delivery was made. With all your help the flowers was finally delivered Wednesday. But the best part came on Thursday when another delivery came to say sorry and to show what good service was all about including a discount and box chocolates! It goes without saying I lost hope but you have certainly rise to the occasion, and for that I have to say sorry that I doubt you but thank you for showing that you pride yourselves in delivering good service! I am really pleased with the attention to detail and understanding that I have received from you both. Great service makes your customers feel that you care about developing a long-term relationship that means more than just making a sale. Keep up the good work. Ps. my mother says a huge big THANK YOU for the treat! Kind Regards, Dr. Andre Bester

I just wanted to thank you for accommodating my request to deliver flowers to my daughter today. The person that deserves special mention is Karima (sp?) because I could hear that you were busy and also that it is a mission to take orders manually vs via the Internet. I went through a nightmare starting from just past 11am when I tried to book flowers via Netflorist and the whole order had been concluded (or so I thought) but my screen just hung on the message saying please don�t leave this page.... processing.... and when it still said this 20 mins later I realised that the order probably wasn�t processed. By the time I had gone through the whole order process AGAIN - only to have the same thing happen to me, I decided to phone them for help - only to have them say that SORRY there�s no way they will deliver on the same day (because their cut-off is 12 noon)!! SO, when I contacted you in a panic (because my daughter is only in hospital for the day - she�s having the top of her pinkie cut off because it was crushed in an accident) and Karima helped me I was VERY grateful! It�s nice to see that there are still people who care! Thanks so much Rene Marx

Hello Flora Niche, Just want to say thank you once again for a successfull delivery, you made someone very happy with your beautifull happy arrangements. Will definately order again John

Flower delivery areas in Mopani

BACK DOGBOX CLUB REVIEWS DELIVERY RULES CONTACT US

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DOGBOX CLUB
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087 551 1430
info@floraniche.co.za

Florist address: 11b Pearce Rd, Claremont,
Cape Town, South Africa

Here at Flora Niche we love our pets, organic farm, bugs and of course our flowers. Follow us on Instagram to get a look behind the scenes of this family owned proudly South African business.

Flower delivery areas in Mopani

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Flower delivery areas in Mopani

Flower delivery areas in Mopani

Flower delivery areas in Mopani

CONTACT US

Flower delivery areas in Mopani

REVIEWS